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Monday, July 17, 2017

Considerations In Choosing a Cloud Backup Service for Business

1:15 AM

Considerations In Choosing a Cloud Backup Service for BusinessInformation technology is the backbone of today's business operations. At this time the events of downtime and cyber attacks have made headlines in recent months. The need for a Disaster Recovery Plan is increasingly being recognized in all business sectors. Especially for business people, understanding of data storage services is very important, therefore I will give you some factors to consider in choosing cloud backup before you step on long-term contract.

Factors Considerations In Choosing a Cloud Backup Service for Business

In choosing cloud backup services for business, there are a few things to note, including:

1. Priority
Such as determining what assets will be backed up on the cloud backup service. The determination may be prepared after creating a Business Impact Analysis (BIA), meaning any assets are most important to keep running in case of system interruption. Thus, your IT operations can keep running to support your business.
In addition to BIA, you should also measure RTOs and RPOs related to customer costs and consequences.

2. Location
Network latency can cause damage and loss to data that is backed up and on the repair process. For that, follow the best practices according to international standards, namely by choosing cloud backup services within 50 km from your location to reduce the risk of data loss.

In terms of location, we see still many practitioners who have not understood the importance of the ideal distance in terms of data communications for the company's critical mission. The integrity of damaged data and data loss can raise the problem publicly. Ultimately, the company's reputation will decrease and this will have its own cost consequences.

3. Backup Technology
We must also consider the backup technology used by the cloud provider. This technology is not only limited to fail over and fail back only, but also must be able to recognize patterns of data behavior. So, if there is invalid data such as malware exposed type ransomware then the backup system can disconnect the process. Ransomware can infect the system again if data is recovered still infected. Ransomware can change digital signatures every few seconds.

4. Data Center Infrastructure
In choosing a cloud backup service, it is mandatory to pay attention to the data center infrastructure used by the cloud provider. It's not that hard to imagine. Choose cloud backup service using TIER III data center infrastructure from Uptime Institute and ISO 27001 certification for data center security management. In this way, you can trust the service level provided by the cloud backup provider

5. Service Support
 A professional cloud backup service has multilevel support for escalation issues, both with ticketing and phone systems. Support the service will greatly help your IT team in solving problems according to the level of the problem, so it will be more structured and can adapt in your BCP strategy.

6. Flexibility

In general, ideally a cloud service of any type should be flexible on a scale of capacity and payment for use only. Therefore, nowadays it is not only enterprise-scale enterprises that can enjoy disaster recovery facilities, even medium and small companies can have disaster recovery facilities for their business resilience.

Why Backup Cloud Services Should Be Suitable For Your Business Needs?

Actually the cloud for all types of services will fit on a certain scale. At some point, like the Drop Box that used to be a cloud data center, it now moves to on-premise data centers (physical data centers) in different regions (Edge Data Center).

Maintaining business continuity is a key requirement for every business. Where information technology becomes the backbone of operations, partial or total backup is urgently needed. Cloud backup services can be a solution in maintaining the sustainability of your business.

No one ever knows when the downtime or data damage occurred. Only the company's reserves can avoid the problem. Downtime and data damage both due to hardware damage, human error, force-majeur, and cyber attacks, will have an impact on much greater costs.

The development of information technology has ushered in the era of digital transformation, chances are large enough, small companies can overtake and beat big companies. Cyber ​​attacks are on the rise, DDoS botnet mirror threats in combination with malware infiltration. The whole company must be prepared for this challenge.

Therefore, it is high time now that middle companies such as Insurance, Regional Development Bank, Fintech Startup, Restaurant and Retail with many branches, to start using cloud backup service.


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